04 Mar Why I hate insurance, reason #47

Why I hate insurance, reason #47: After listening to horrible hold muzak on Anthem’s broker ‘service’ line for 15 minutes, the call switches to ringing (unanswered) for about 2 minutes, then a message says “Thank you for calling, goodbye”, followed by a dial tone. Another 20-minute chunk of my life wasted by a $#@%ing carrier.