23 Mar Thing #5 that I actually like about insurance…

I bitch about a lot of things in the insurance world, so much so that it’s easy to forget that every once in a while, insurance works exactly the way it’s supposed to, and that can be a really good thing.

A good friend of mine’s wife passed away last week after a long battle with cancer. I play a dual role for them of friend and insurance broker, and as such wasn’t really sure which path our first conversation after her passing should take, professional or friend. But the first words out of his mouth were, “that insurance you had her on handled everything beautifully, and the Sharp Hospice system couldn’t be any better at what they do. They were compassionate and caring, and great advocates for her”.

Good to know that every once in a while, this stuff works the way it’s supposed to.